Saturday, August 09, 2008

What was the deal with AOL email and dns this week?

For the last week Aol has been having what looks to be DNS issues resolving outside email servers. I received a lot of phone calls about this issue all week. I was able to call AOL noc or abuse line and they told me that they were aware of the situation and it would be fixed in 24-48 hours. It did take a bit longer than a day but this problem caused me a bunch of trouble with mad customers. I'm amazed that it would take AOL a week to solve such an issue and I'm surprise at how many people still rely on it.

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